Warranty & Product Issues

We want every OFFSCRIPT item to arrive as described. If your order arrives damaged, faulty or incorrect, contact us at  with your order number, a description of the issue and clear photos.

We’ll review the issue and explain the available solution in line with applicable consumer law. Please contact us before sending an item back so we can provide the correct instructions.

For a change of mind or a different size, please see our Returns & Exchanges Policy.